Refund Policy

Our Triple Guarantee

20-Second Success

Transform any viral video into custom copy in 20 seconds or get your money back.

2x Engagement

See 2x better engagement with our scripts or receive a full refund.

30-Day Guarantee

Not satisfied within 30 days? Get a full refund, no questions asked.

Refund Process

To request a refund:

  1. Contact our support team at [email protected]
  2. Include your name and email used for purchase
  3. Briefly explain your reason for the refund (optional)
  4. Receive confirmation within 24 hours
  5. Refund processed within 3-5 business days

Eligibility

  • Request must be made within 30 days of purchase
  • Account must not have violated our Terms of Service
  • One refund per customer

After Refund

  • Access to MadSpoon will be revoked
  • Account will be deactivated