Refund Policy
Our Triple Guarantee
20-Second Success
Transform any viral video into custom copy in 20 seconds or get your money back.
2x Engagement
See 2x better engagement with our scripts or receive a full refund.
30-Day Guarantee
Not satisfied within 30 days? Get a full refund, no questions asked.
Refund Process
To request a refund:
- Contact our support team at [email protected]
- Include your name and email used for purchase
- Briefly explain your reason for the refund (optional)
- Receive confirmation within 24 hours
- Refund processed within 3-5 business days
Eligibility
- Request must be made within 30 days of purchase
- Account must not have violated our Terms of Service
- One refund per customer
After Refund
- Access to MadSpoon will be revoked
- Account will be deactivated